How We Started

Ultra-Tech Computer Sales & Services is an award-winning industry leader working across multiple industry verticals, established since year 1996. Our relentless accountability and commitment to you “Our Most Coveted Client” and our team is the driving force behind our success. Our mantra is “clients first, team first.”. We share your organization's vision by proposing well-aligned technology solutions and keeping an eye on the future. This commitment is the thread that ties Ultra-Tech and its clients together.

Our certified team of professionals strive to meet all your company’s needs, be it Managed Services, Cloud Solutions, Software Solutions, Professional IT Services, and everything in between. Ultra-Tech has a direct relationship with product’s principal, avoiding many of the issues that can occur if a distribution company is used. The direct relationship ensures the highest quality logistics, technical knowledge and technical support across the entire sales cycle.

Our services include Managed IT Services (MSP) and Technical Support, Cloud Solutions, Cabling and Wireless Infrastructure, PCI Compliance, Virtualization, Infrastructure as a Service (IaaS), Business Continuity and Disaster Recovery Planning (DRP), VoIP and Unified Communications, IP Video Surveillance, Security Information and Event Management (SIEM), Physical Access Management, Internet of Things (IoT), and Research and Development (R&D).

Ultra-Tech's Philosophy

Our philosophy is simple: be responsive, be efficient, and be sensitive to our clients’ needs. We serve clients across a wide range of markets and industries, including professional, not-for-profit, government, financial, healthcare, and education sectors, but the quality and dedication to our solutions never vary. Our extensive industry experience backs our procedures to yield high-quality solutions in a variety of fields.

Our core principles are:
• Clients first, team first
• Accountability and defined deliverables
• Efficient and expert management
• Comprehensive design and development specifications for all projects
• Extensive product testing and support
• Usage of cutting-edge technologies
• Responsive customer service and support
• Commitment to quality of service
• Continued growth and sustainability

Our Team

At Ultra-Tech, we’re not just a team of engineers, developers, designers, and testers. We’re also people. People who understand your goals for the future. People who care about our clients as much as they care about our products. People who only have one common goal in mind: your company’s success. You can be assured that a partnership with Ultra-Tech is a partnership for life. Our engineer and support teams go above and beyond in customer support. With years of industry experience, our knowledge of the latest technologies is unmatched. Working as a team, each individual brings a different perspective on the IT challenges we tackle together.

Our technical support professionals deploy IT infrastructure and maintain these systems on a regular basis. The team also specializes in remote management and support. This means that no matter if it’s 3 AM or 3 PM, we’ll be able to assist you no matter where you are. Our support team doesn’t wait for a problem to occur; instead, we perform proactive maintenance year-round.

Reputation

By maintaining close ties with clients, Ultra-Tech hope to develop a greater perception of clients requirements in order to feel ease of mind cooperation, while simultaneously maximising the potential of repeatitive purchases. Ultra-Tech try to achieve ‘WOW FACTOR’ yet retain the ‘fitness for purpose’ and ‘value for money’. These principles are never sacrificed for gimmicks, which may work in the short-term but will not withstand the test of time.

Throughout the many years in the ever-changing world of information technology, Ultra-Tech has built a strong, unbreakable reputation and business through the talent and expertise of our employees. Ultra-Tech is now recognized as one of most knowledgeable and experienced partner in the Malaysia are trusted, tested and ready to assist your organization in building out your new digital transformation environment. Known for our fast, responsive and outstanding customer service, all of us at Ultra-Tech will work hard every day to earn and keep your business.

Corporate Name: Ultra-Tech Computer Sales & Services

Corporate Registration No.: 001073234-D

Year Established: 1996

City: Kuala Lumpur

Country: Malaysia